James Marlow
Telephone: 617-281-5759
Email: jim@grinwithoutacat.com
PDF Resume: Click to download
Summary
- Over ten years of experience with interactive web applications, relational and multidimensional databases. Eight years of experience working with account management teams to develop and maintain a customer base. Effective communicator with both technical and non-technical team members
- Able to quickly determine customer or partner requirements and work with the appropriate teams to develop and implement an effective solution
- Capable of developing creative solutions to complex problems using readily available technology and capabilities
- Wide range of experience in modern technologies, languages, operating systems and development environments
Experience
Certica Solutions, Inc.
October 2009 to Present
Director of Product Management
- In charge of Product Management for entire Certica product line.
- Lead the four-member Product Management team.
- Work closely with Sales, Marketing and Engineering on new releases of our software.
November 2006 to October 2009
Senior Solutions Architect
- Work closely with sales and professional services teams to help customers plan and deploy new Certify implementations
- Work closely with partners to help architect complex solutions involving the integration Certify and other enterprise-class software packages
- Assist existing customers to in maintenance and enhancement of existing Certify implementations
- Provide technical support and training to existing customers
- Assist engineering department in planning and developing new features in the Certify product
- Provide technical sales assistance to the sales team and outside partners
Kubi Software, Inc
August 2005 to June 2006
Senior Solutions Architect
- Worked closely with sales and management team to develop and implement Kubi’s go-to-market strategy
- Create Kubi Enable demonstration packages for use by the sales team
- Develop Kubi Enterprise Data Connectors as required by prospects and customers
- Manage both Proof of Concept and Professional Services engagements for customers and prospects
- Managed Kubi User Interface SWAT Team, working with prospects, engineers and management to design a new interface for Kubi Enable
- Designed and implemented Kubi Enterprise Data Connector framework, providing a standardized code base and methodology for creating Enterprise/CRM import/export connectors
- Designed and built Kubi Enterprise Data Connectors for Siebel 7.5+ and Salesforce.com
IBM / Alphablox Corporation
August 2000 to August 2005
Senior Software IT Specialist – Worldwide Team
- Provide training and assistance with DB2 Alphablox software to new Business Intelligence teams throughout the world
- Assist sales staff in developing strategies, new prospects and opportunities within existing customers
- Act as a pre and post-sales resource between existing customers and DB2 Alphablox support and Professional Services departments
- Manage Proof of Concept process for existing and potential customers
- Assist customers in designing and implementing new applications
- Provide “on-the-ground” representation and mediation in crisis situations
- Work closely with Engineering, Product Management, Technical Support and Marketing teams to ensure that the product matches customer and prospect direction
- Alphablox Excellence Award – Quarter 1 2002, Quarter 2 2004
- Diamond Club 2001
Channel Marketing Corporation
February 1998 to August 2000
Director of Geographic Information Services
- Assist clients in developing and implementing solutions tailored specifically to their current and future needs
- Act as pre and post sales technical contact for all GIS software and data customers
- Designed, implemented and managed 5 corporate web sites including 1 e-commerce site, 2 internet mapping sites and 2 web-based survey sites
US WaveLink
March 1997 to February 1998
Senior GIS Analyst
- Manage all geographic information system related tasks including setting up software and data, creating maps, advising peers on the use of the geographic information system, and developing custom analysis solutions
- Developed traditional and Internet/Intranet applications using Visual Basic, HTML, Delphi, Mapinfo and Mapbasic
- Developed application to calculate the ROI of all potential wireless tower locations in the United States
- Developed early web-based map delivery system for use by financial analysts in three cities
United Commercial Realty
May 1993 to March 1997
Research and GIS Analyst
- Managed all geographic information system related tasks including setting up software and data, creating maps, advising brokers and clients, and collaborating on numerous commercial real estate projects
- Created Geographic Information Systems department and assisted in integrating the use of geographic and demographic information into all operations
Education
Southern Methodist University, Dallas, Texas
Graduated December, 1993
- Bachelor of Business Administration from Edwin L. Cox School of Business
- Studies focused on Real Estate and Finance
Technical Qualifications
- HTML, DHTML, AJAX and JavaScript
- PHP and MySQL
- Java 5 and 6
- J2EE (Tomcat, Webspere, WebLogic)
- Microsoft .Net (C#, Visual Basic, ASP.Net)
- Siebel 7.5, 7.7
- Salesforce.com API
- SQL Server 2000 and 2005
- Microsoft Analysis Services 2000
- Hyperion Essbase 5.0 to 6.5
- MapInfo GIS Analysis System
- ArcView 3.x and 8.x GIS System
